This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Mount Vernon, OH
About this business
Specialties Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We're using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.
Location details
1558 Coshocton Ave, Mount Vernon, OH, 43050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
They seemed nice, but as soon as we got inside, they didn’t even pull up my account and told me they couldn’t do an early upgrade from an iPhone to a Samsung 🤔 called the Sunbury store and they ordered me a Note20 and are gonna get me set up in a few days. I honestly just think Mt Vernon guys didn’t wanna do the work. Seems like they couldn’t push us out the door fast enough.
Business response:
Hello Alexa, we're sorry you didn't get the help you needed at our store. We want to make sure our team is always willing and able to assist you with your wireless needs, and it's disappointing to hear how we're doing. Your feedback is appreciated as we are always looking to improve. We hope you’ll give us a chance to turn things around on your next visit.
greedy and poor education
Can't get them on the phone, can't get in touch when you have a problem. Only use Verizon if you have no other choice!
Extremely poor customer service! Lies about charges and then argues and refuses to back up previous statements. Go to another store If at all possible! I have had good experiences with the Easton and Newark stores.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 234 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com