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About this business

Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We're using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver. 

Location details

1002 Fleet St, Baltimore, MD, 21202, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
3.6336 reviews
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Daniel Shou's profile image
Daniel Shou 
2 months ago

Store does not accept Fios equipment return. There are no places to return home Fios equipment in the city, very disappointed. 

Jesse W's profile image
Jesse W 
2 months ago

Went in and was told that my phone had a hardware issue and might need to be replaced. Update the software and if the problem persists, bring it back and they would fix it. I updated the software, brought it back and the new guy behind the counter said I would have to call tech support and there was nothing they could do in store. He refused to take a look, and said if my wife’s phone was having the same issue that I should call Verizon about that one too. Family plan canceled. 

Thomas Collins's profile image
Thomas Collins 
2 months ago

Trash uneducated employees. Went in person to get my wife a phone as a birthday present and they couldn’t do it because they would need to send a verification code to her phone which would spoil the surprise…..The account is in my name alone mind you not hers. So me showing up in person wasent good enough. 

Christina Taylor's profile image
Christina Taylor 
3 months ago

Came into the store today to pickup my home WiFi order and the staff were amazing! I’m currently crutching around and the staff gave me a bag (even though they were limited) to help me carry the boxes. The also let me sit and wait for my Lyft as long as I needed and offered me water. The black man working at the time (I didn’t catch his name) waited while my lyft pulled up and even helped me carry the heavy bag with my items to my Lyft and handed them to me after I got in. Above and beyond customer service and hospitality! I... read more

Junior Wilson's profile image
Junior Wilson 
4 months ago

Pague la línea de mi celular hace 2 días pero aun me dice que no tengo nada,me dijeron que posiblemente dentro de 1 hora estará bien pero aun nada más bien me estafaron 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 336 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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