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Velocity Urgent Care

3.7

About this business

Location details

1001 Centerbrooke Ln Suite 100, Ste 100, Suffolk, VA, 23434, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.7423 reviews
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rita harris's profile image
rita harris 
2 months ago

I will not go there again. The NP barely looked at the bite area. Only touch it bc I started rubbing on it. Hopefully it won't get worse. 

Kokomi Stan's profile image
Kokomi Stan 
3 months ago
Being Mia Joy's profile image
Being Mia Joy 
3 months ago

Sentara Urgent Care is not what it used to be. Since transitioning from Velocity Urgent Care, the quality of service has drastically declined. I wish I could give 0 stars. Wait times are consistently over an hour, even when you reserve a time slot. Offering “reserved” spots while allowing walk-ins to be seen first is misleading and completely defeats the purpose. Patients schedule appointments to avoid long waits, not to sit in the lobby wondering why they bothered reserving a time at all. Customer service has gone downhill,... read more

Patrice Yishrael's profile image
Patrice Yishrael 
4 months ago

I had an appt for 1:20 and it's 2:11. My son has still not been seen. I asked what the hold up was and I was informed that I had been placed in the Que and there's still 4 people ahead of me. Unless all of these people had appts prior too 1:20, I don't know why I am still sitting here with a sick child. 

Mrs. Bernard's profile image
Mrs. Bernard 
4 months ago

⭐ 1-Star Review — Extremely Disappointing and Unprofessional Experience........... I recently visited Sentara Urgent Care and had one of the most unprofessional and dismissive healthcare experiences I’ve ever encountered. The young male Nurse Practitioner who saw me was abrupt, lacked bedside manner, and showed no genuine concern for my well-being. His demeanor was dismissive and rude from the moment he entered the room. My visit was simple: I needed refills for my prescribed hypertensive medications (Enalapril, Clonidine, a... read more

Frequently asked questions about Velocity Urgent Care

How is Velocity Urgent Care rated?

Velocity Urgent Care has a 3.7 star rating with 423 reviews. 

When is Velocity Urgent Care open?

Velocity Urgent Care is closed now. It will open tomorrow at 8:00 a.m. 

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