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Velasquez Muffler & Brakes

4.3

About this business

Location details

2100 Irving Park Rd, Hanover Park, IL, 60133, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
4.3624 reviews
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Sam S.'s profile image
4 years ago

I HAD MY 1973 duster EXHAUST DONE THERE AND LOOKS GREAT SOUNDS GREAT ONE MINNOR ISSUE THAT THE OWNER SAID HE WILL TAKE CARE OF ! It has FLOWMASTERS on there THAY HAVE MY BUSINESS ! GREST JOB GUYS 

Mike S.'s profile image
7 years ago

Vasquez employees do not know how to jack up vehicles. I took my Cadillac DTS here to get the ball joints & tie rods on my vehicle greased for the winter. Jesus applied the arm of the jack under my rocker molding instead of on the frame and bent my passenger door in as the vehicle went up in the air. I went and spoke to the manager who denied completing the damages to the vehicle he told me it was previous damage. I told him its a Cadillac that was in mint condition prior to pulling into Vasquez today 12/9. I take care of al... read more

Matt H.'s profile image
10 years ago

Less than 2 years ago, I bought and had Velasquez Mufflers and Brakes install a Flowmaster muffler, knowing full well that they come with a 3 year warranty. I brought it back to them yesterday since there's a crack in the muffler (likely due to being installed wrong ie: without an extra hanger to support the weight). They flat out refused to fix/replace the issue under the manufacturer's 3 year warranty saying "our distributor only gives us one year" which is flat out bull$#!+. I gave them several opportunities to fix the pr... read more

Shan S.'s profile image
10 years ago

Like one of the previous reviewers said; it's a scam shop that won't fess up to their mistakes and it will cost you.I bought brakepads myself and planned on changing them myself, but it was cold out and I needed my pads changed now so I went there and told them to replace them because they were squeaking. When I got the car back,I smelled burning and it was the brake pad grinding against the rotor. I brought it back the next day and told them to fix it. They refused to fix it even though I didn't have that problem before and... read more

John C.'s profile image
10 years ago

Hello Max Thankyou for supporting your local Dodge Dealer.I enjoyed visiting your facility recentley. JPCurley Mopar 

Jim W.'s profile image
11 years ago

They do guesswork and like to open a can of worms on what your real problem is. Like many scam shops they may know what your problem is but want to get as much work/money as they can out of you. I was really disappointed. They aren't all that competitive with their pricing either. If you can go somewhere else for a few bucks more or less do it. It's extremely difficult to get them to fess up to their mistakes and it will cost you. 

Frequently asked questions about Velasquez Muffler & Brakes

How is Velasquez Muffler & Brakes rated?

Velasquez Muffler & Brakes has a 4.3 star rating with 624 reviews. 

When is Velasquez Muffler & Brakes open?

Velasquez Muffler & Brakes is open now. It will close at 6:00 p.m.  

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