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Velasquez Complete Auto Care
- Auto Repair
- Gurnee, IL
About this business
For the Velasquez Complete Auto Care team the client is #1. Velasquez Complete Auto Care is recognized for affordable pricing, outstanding customer service and perfection in any type of work. We are specialists in custom exhaust, brakes and suspension. We are characterized by the quality of work, professionalism and excellence towards the client. We aim for perfection in our work and as soon as possible, without delays.
Location details
3601 Grand Ave, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brought my car here 3 times for a quick oil change and most recently to replace the control arms. During the last oil change, he brought me into the shop to show me the control arms, which he said he felt once he drove the car into the shop. I could see the damage to them and had them replaced. Took about 2.5 hours to replace them. Driving out I could tell the difference of the car. Always a quick business there which I appreciate.
NOTE: This is for Velasquez's E Grand Location. I thought I would never write a review in my life let alone a bad one but this goes to show the absolute disgust I have with the service given here. I will start by saying if I could "give" 0 stars I would. Velasquez serviced my car to get a simple oil change everything went fine for quite some time until the car stopped starting. Come to find out Velasquez had put the wrong oil filter in the car and it caused some damage all around. When confronted with the problem the mechani... read more
Frequently asked questions about Velasquez Complete Auto Care
How is Velasquez Complete Auto Care rated?
Velasquez Complete Auto Care has a 4 star rating with 248 reviews.
When is Velasquez Complete Auto Care open?
Velasquez Complete Auto Care is closed now. It will open at 8:00 a.m.
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