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Vega Family Dentistry

4.0

About this business

Location details

4292 Lake Ave, Rochester, NY, 14612, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.0139 reviews
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michael m.'s profile image
michael m. 
4 years ago

I give this establishment the lowest rating possible staff was unfriendly and cold the dentist non communicational most of the time had to talk to the assistant accidental x-ray but don't process the X-ray film leave me to wonder why explain to the dentist I have pain in my lower left tooth she act like she didn't hear me the third time I tell her she tells me to use *********which did not help can I use lower partial because the metal snap around the tooth I requested plastic lower partial left full detail comment on their ... read more

Business response:

To say that we are systemically racist is a vile and inappropriate misrepresentation of our "bi-racially mixed" staff. We were nothing but respectful to ******* and attentive to his care. While our goal for each and every patient is to have a successful end result, complete restoration cases require follow up, trust, and communication from "all" parties. Upon delivery ******* let team know that he was happy with his case. Instructions were given for at home care and the need for possible adjustments with the doctor. ******* ... read more

michael m.'s profile image
michael m. 
4 years ago

I give this establishment the lowest rating possible staff was unfriendly and cold the dentist non communicational most of the time had to talk to the assistant accidental x-ray but don't process the X-ray film leave me to wonder why explain to the dentist I have pain in my lower left tooth she act like she didn't hear me the third time I tell her she tells me to use *********which did not help can I use lower partial because the metal snap around the tooth I requested plastic lower partial left full detail comment on their ... read more

Business response:

To say that we are systemically racist is a vile and inappropriate misrepresentation of our "bi-racially mixed" staff. We were nothing but respectful to ******* and attentive to his care. While our goal for each and every patient is to have a successful end result, complete restoration cases require follow up, trust, and communication from "all" parties. Upon delivery ******* let team know that he was happy with his case. Instructions were given for at home care and the need for possible adjustments with the doctor. ******* ... read more

Frequently asked questions about Vega Family Dentistry

How is Vega Family Dentistry rated?

Vega Family Dentistry has a 4 star rating with 139 reviews. 

When is Vega Family Dentistry open?

Vega Family Dentistry is open now. It will close at 5:00 p.m. 

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