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Vector Security - Authorized Dealers
- Home Services
- Fairfax, VA
About this business
Location details
3928 Pender Dr #200, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very sad to report that after more than 20 years of satisfied service, CEO Pam Petrow’s company, Vector Security, has engineered the most fail-prone, customer hostile company I have ever experienced, and after 35 years serving Fortune 100 companies as a public relations specialist, I am appalled at how bad things have become. 1. PhoneBot “Customer Experience Center” puts you on hold and plays a long advertising message for the company. If you’re already a customer, this is a total waste of time and underscores the lack ... read more
I cannot express how disappointed I am with Vector Security Company. They were relentless in pushing me into a contract from a client that did not want their services from the sale of a home purchase, promising top-notch service that I never received. The moment I tried to cancel, it became an absolute nightmare. Their customer service was unresponsive, and the process to exit the contract was like navigating a labyrinth. It's infuriating that a company would prioritize locking customers into contracts over delivering on the... read more
I cannot express how disappointed I am with Vector Security Company. They were relentless in pushing me into a contract from a client that did not want their services from the sale of a home purchase, promising top-notch service that I never received. The moment I tried to cancel, it became an absolute nightmare. Their customer service was unresponsive, and the process to exit the contract was like navigating a labyrinth. It's infuriating that a company would prioritize locking customers into contracts over delivering on the... read more
PLEASE PLEASE PLEASE PLEASE STAY AS FAR AWAY FROM THIS SECURITY COMPANY AS POSSIBLE...OUR HOUSE WAS RECENTLY ROBBED AND OUR HOME SECURITY SYSTEM WITH VECTOR DIDN'T WORK AT ALL! THE ROBBERS ENDED UP FLIPPING OUR HOUSE UPSIDE DOWN...I CALLED VECTOR SECURITY UP THE VERY NEXT DAY AND THE GUY ON THE PHONE SAID 'THE SYSTEM SHOULD HAVE WORKED...WE HAVE NO IDEA WHY IT DIDN'T WORK'...I ASKED FOR SOME KIND OF COMPENSATION FROM VECTOR AND THE GUY JUST LAUGHED IN MY FACE AND HUNG UP THE PHONE ON ME...ABSOLUTELY DISGRACEFUL!!!!!! IF ANYO... read more
Frequently asked questions about Vector Security - Authorized Dealers
How is Vector Security - Authorized Dealers rated?
Vector Security - Authorized Dealers has a 2.5 star rating with 8 reviews.
When is Vector Security - Authorized Dealers open?
Vector Security - Authorized Dealers is closed now. It will open tomorrow at 9:00 a.m.
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