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Vector Security
- Security Systems
- Warrendale, PA
About this business
For more than 40 years, Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer. Headquartered in Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provide... read more
Location details
100 Allegheny Dr #200, #200, Warrendale, PA, 15086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I work with four alarm system providers on various properties and Vector is by far the worst. While their on site technicians are knowledgeable, their customer service is abysmal. It is impossible to reach a live person in the “correct” department to assist with problems, and it usually takes 3-4 calls to find someone who can help. Vector’s billing reps and systems are difficult to work with. We recently sold a house and cancelling our contract with Vector took three months and they refused to rebate eight months of unused m... read more
Efficient and professional.
Jon c my installer was the greatest efficient knowledgeable would recommend him for anything
John from Vector did a wonderful job setting up and installing our upgraded system. He was knowledgeable, patient, flexible and was willing to explain everything to us in simple terms. He and the leadership of Vector Pgh provided us with a great upgraded system for a reasonable cost.
Unacceptable Service and Unjustified Charges from Vector Security I am writing to express my extreme dissatisfaction with Vector Security's service. My Wi-Fi security camera, provided as part of my monitoring system, ceased to function after I replaced my internet router. This is a common and foreseeable event in maintaining a home network. Upon contacting Vector Security for assistance in reconnecting the camera, I was informed that this would be classified as a "service call" and would incur an additional fee. This is part... read more
Frequently asked questions about Vector Security
How is Vector Security rated?
Vector Security has a 4.9 star rating with 559 reviews.
When is Vector Security open?
Vector Security is open now. It will close at 6:00 p.m.
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