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Vector Security
- Security Systems
- Princeton, NJ
About this business
More than 50 years of intelligent security tailored for your needs. Vector Security provides home and business security systems, automation & monitoring to nearly 400,000 customers. Our Trenton and Northern New Jersey branch, located in Princeton, provides security and automation to homes and businesses in the area generally between the upper Delaware River and the Atlantic Ocean, north from I-287 in Edison westward to US 22 and I-78, as well as Lehigh and Bucks counties in Pennsylvania and New York counties, including New Y... read more
Location details
15 Roszel Rd Suite 102, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had Victor security for my residential home for over 10 years.The System would often have issues every 3 to 6 months requiring a service call. Service appointments were very limited Communication between the service scheduler and technician is poor if any specific time constraints exist regarding your service appointment. We upgraded to a new panel and still had the same issues. I would highly advise seeking a more competent, responsive company for your security needs.. Customer service wait times exceeded 30 minutes ... read more
The installation went smoothly. The Tech, Dan, was very professional and knowledgeable. He explained everything beforehand and when finished, talked us through the system.
This place needs to change the people that they have doing their interview. It's not just me I had a friend interview for a job here also and we both felt like they didn't want to interview us. I've never felt so uncomfortable during an interview it was so bad I seriously thought about ending the interview myself.
Horrible customer service. Failure to follow up, two no-show appointments, messages left with no return phone calls. I would like to note that I have alarm.com systems in different states and Vector is significantly worse than my other provider. I’m not sure what is going on with this company in the last year, but please do your research before installing with them.
Can you leave no stars? For 18 years we have used Vector. Over that time the entry alarm has gone off by accident. when they would call we would explain the problem. Today I left a pan on the stove resulting in a house full of smoke and the alarms going off. No one called us. It took 15 minutes to get a recording saying the fire department was alerted. We then reached a person. When we asked why we were not called. they said they didn't know. This is the whole purpose of the system. It is the issue of a fire occurring when w... read more
Frequently asked questions about Vector Security
How is Vector Security rated?
Vector Security has a 4 star rating with 77 reviews.
When is Vector Security open?
Vector Security is closed now. It will open at 9:00 a.m.
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