This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Vca Old Town Animal Hospital
- Emergency Pet Hospital
- Alexandria, VA
About this business
Location details
425 N Henry St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I WOULD NOT recommend this clinic to anyone! I would give this place 0 stars if I could.Dr. Noelle Rathmell is so rude and unprofessional and the staff does not call you back like they say they are going to. My wienie dog got the typical back injury that caused his back legs to be paralyzed. I wasn't able to go to the appointment and they sent no discharge instructions home with my husband, so I didn't know what the plan of treatment was. They charged us for an ER visit and didn't tell us this when we called to see if they h... read more
I have no complaint concerning the treatment of my pet. However, I took her in for three vaccination shots - normally at any other vet clinic under $100. VCA did tests about which they didn't inform me nor did I approve them, and the bill was over $400. I expect to be consulted BEFORE a test or treatment is done; for all VCA knew, another vet had recently done the same tests. Or my pet may have formerly had a bad reaction. Any number of things could have happened (not only the absurd bill) since I wasn't informed they we... read more
I/We Have never met a more friendlier place to bring our dog to in all my life! From the moment you enter this facility, you and your pet are treated with the utmost care and kindness. THE ENTIRE STAFF "always" puts your pet first, and always goes the extra mile for you the pet owner! They even call the very next day to check in and see how your pet is doing. The place is always clean and well managed, and well maintained. Why anyone would ever want to take their pet anywhere else!!!! Respectfully submitted- Jerry & Maggie F... read more
My cat was on a waiting list to get her bum checked which is always a tech visit. I got the text that they had availability the next day, so I took her. A vet tech took me back and did a quick exam then said the vet would be in. This was a tech visit, and I when I said that he shrugged his shoulders as if to say, "oh well". Then Dr Tolmer vet came in with a "trainee". She proceeds to examine her then told me that Franchesca needed to have her teeth cleaned. She showed me her teeth very fast. I was there at the end of last ye... read more
Horrible customer service from staff.
I have had two dogs, one has passed away due to age. The other is doing well. I have used this hospital for both pets. They have taken wonderful care of both. When I hear my dog crying in the back, they come and get me to help calm him. Sometimes in order to fix the dog, some pain is involved. If it's going to be really painful, they will sedate him. They are good, professional and caring workers. I trust them with my little dogs all the time. Joe M.
If u don’t want your pet kidnapped or tricked into anything they have up they sleeve don’t go here. I was deliberately lied to and tricked to surrendering over my dog and humane society officer is a witness and I was told my dog would be put down free of charge and no test will be done on him because I didn’t have the money and I was assured that my dog wouldn’t be sold or adopted out but when I got there it was totally a lie and when I brought it up and was upset with the lies I was told and asked about it the cops were cal... read more
My dog recently broke his leg. He was able to have surgery the next day by Dr. Balogh. Dr Balogh was wonderful! He explained the procedure and answered all my questions thoroughly. My dog ended up getting an infection after surgery which delayed the healing process. Again, Dr Balogh delivered excellent care. He was there for us every step of the way! He guided us through a long and difficult process. I also enjoyed the techs we worked with. They were friendly, explained each process, and truly cared. While we went through a... read more
After nearly $5000.00, they did absolutely nothing for our cat with skin problems. They gave up on our cat. They don’t know what they are doing. If I could give no stars I would.
Frequently asked questions about Vca Old Town Animal Hospital
How is Vca Old Town Animal Hospital rated?
Vca Old Town Animal Hospital has a 4.4 star rating with 340 reviews.
When is Vca Old Town Animal Hospital open?
Vca Old Town Animal Hospital is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com