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VanGo Caravan Services
- Automotive
- Underwood, QLD
About this business
At VanGo Caravan Services, combined we have over 100 years of experience in the caravan and motorhome, repairs and service, parts and accessories industry. Garry (Proprietor) has been in the industry for over 20 years and has a wealth of knowledge in all areas of caravaning and camping. Caravan and motorhome refrigeration and air conditioning are part of our service along with specialist service in appliance repairs such as stoves, hot water systems, diesel heaters, awnings and in fact mostly any product associated with Cara... read more
Location details
1/74 Perrin Dr, Underwood, QLD, 4119, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decided to give a different company a go with servicing my van. Tech support was good, it was only a basic service, with a few extras, which they did well, but unfortunately the customer service at the front desk, specifically a lady by the name of Alana, who met me at reception and later dealt with me over the phone to arrange pickup, left a lot to be desired. Very rude. Very dismissive. Very quick to tell me that I don’t need to tell her how to do blah blah blah, they know full well how to do it etc etc. I was so shocked. ... read more
I recently needed to purchase a extraction fan for our motor home, and at short notice. Great product from Germany. It was bought online through VanGo and I explained the need for a quick turnaround for delivery. It came within 2 business day. With technical assistance from VanGo I did the install, job done. I don't normally do reviews, but given the professional & helpful attitude of VanGo's I felt compelled to do so. They did a great job, and I really appreciated their support. I hope this company prospers, and I highly re... read more
I had a problem with a Webasto Diesel heater, took it to Vango for potential warranty fix. Faulty overheat sensor. On collection they told me that I had water in the fuel along with sediment of which I doubted. $500 charged! Unit worked once, but the problem returned. With the unit now out of warranty I did nothing other than change the overheat sensor myself. Problem is now fixed. I will never trust these people again.
Quick to look at van, but guy didn’t listen to what we wanted and said straight out we are only interested in big insurance jobs at least he was honest , went elsewhere and although it took a long while got our repairs done on budget.
Frequently asked questions about VanGo Caravan Services
How is VanGo Caravan Services rated?
VanGo Caravan Services has a 4.1 star rating with 170 reviews.
When is VanGo Caravan Services open?
VanGo Caravan Services is closed now. It will open on Monday at 8:30 a.m.
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