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Van Windows Direct
- Automotive
- Victorville, CA
About this business
Location details
15330 Tamarack Dr, Victorville, CA, 92392, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What is wrong with their customer service? Blamed their mistaken packaging on the customer like we’re supposed to do their quality control for them. Just fix your mistakes and don’t be rude about it. Were you raised by wolves?
One of the window latches on my van unexpectedly failed when the spring came loose. I contacted Van Windows Direct, and they responded promptly and made the replacement process incredibly easy. They quickly sent me a replacement latch, and it arrived in just a few days. The latch fit perfectly, and I’ve included a few photos showing the original failed latch, the spring that came loose, the replacement latch, and the installed latch in case they’re helpful to other owners. Excellent customer service!
Great company! Awesome windows and awesome customer service. They were very quick and generous with helping us with a few issues that we ran into while installing and using our windows. They sent us replacement parts free of charge and in a timely manner.
I picked up the windows I needed for my Sprinter 170 cargo van conversion from them on site. Partly to save some money on shipping, and also to check out the operation. They were very helpful and even took the time to explain how to best install the windows. Once the initial hesitation of cutting into my van was over, everything went smoothly. Except my primer and sealant had dried up due to the time lag. They were super helpful and shipped me out what I needed asap so I could keep the schedule for my Alaska trip. Very thank... read more
Frequently asked questions about Van Windows Direct
How is Van Windows Direct rated?
Van Windows Direct has a 4.4 star rating with 66 reviews.
When is Van Windows Direct open?
Van Windows Direct is closed now. It will open at 9:00 a.m.
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