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Van Horne Pneus et Mecanique (anciennement Docteur Silencieux)
- Automotive
- Montreal, QC
About this business
Location details
237 Ave Van Horne, Montreal, Quebec H2T 2J2, Canada, Montreal, QC, H2T 2J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been ready the reviews going back a few years. The majority are very positive. I have worked in customer service for 30 years, let’s not forget that some customers, usually a small minority, can be quite demanding, difficult and entitled , and some will never be satisfied. But the staff responded to their comments. I have been dealing with this garage for over 20 years, including a change of ownership, and I have been treated with respect, but I also treat them with respect. I have spent lots of time at their counter ... read more
5/5 sur lhonnetete,mais seulement 2/5 pour le prix. On ma essayer de facturer le lrix du reparation dun tuyau de muffler 2.5x le prix que jai fait ailleurs pour une reparation censee duree 2ans. Alors que la remorque et les reparation fait ailleurs a ete moindre que leur prix demande Dommage je suis aller cz seulement par reference grace a leur expertise
The personel there does its best in fixing things related to your car, even getting spare parts for you at a reasonable cost and timely manner, storing your tires and throwing old used ones away, scheduling you at an early date relative to the urgency of your needs. but it does somewhat lacks a level of Quality Assurance testing before calling you to pick up the car, leading to a few returns to the garage for them to fully resolve issues. It would be nice if attention to detail was elevated a bit more to maintain trust.
Poor Attitude and Lack of Professionalism I brought both my summer and winter tires to this garage, intending to have them swapped and store the off-season set. While I was a bit late in the season, that doesn’t justify the treatment I received. • As soon as we discussed the timing of the tire change, the owner became extremely rude, repeatedly insisting they “don’t offer storage for one month”—even though I hadn’t asked for that specifically. • When I pointed out that his tone was unprofessional and disrespectful, his respo... read more
I recently visited Van Horn Pneus et Mécanique for a tire service, and I am absolutely blown away by the incredible experience. From the moment I walked in, the level of service was nothing short of amazing. The team at Van Horn was incredibly friendly, professional, and took the time to clearly explain everything about my tire service. They were efficient, transparent, and genuinely seemed to care about my vehicle and my safety. The work on my tires was done perfectly and quickly, getting me back on the road in no time. Wha... read more
Frequently asked questions about Van Horne Pneus et Mecanique (anciennement Docteur Silencieux)
How is Van Horne Pneus et Mecanique (anciennement Docteur Silencieux) rated?
Van Horne Pneus et Mecanique (anciennement Docteur Silencieux) has a 4.5 star rating with 233 reviews.
When is Van Horne Pneus et Mecanique (anciennement Docteur Silencieux) open?
Van Horne Pneus et Mecanique (anciennement Docteur Silencieux) is closed now. It will open on Monday at 8:00 a.m.
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