Van Bortel Subaru of Rochester Service & Parts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Van Bortel Subaru of Rochester Service & Parts

4.5

About this business

At Van Bortel Subaru we take pride in everything we do. We offer new Subaru models and used cars to the Rochester area and have the staff in all departments to expertly serve our greater Rochester NY, Syracuse NY, Webster NY and Buffalo, NY friends. We want to be your choice for all Subaru services in New York and will do what it takes to keep you 100% satisfied. 

Location details

4211 W Henrietta Rd, Rochester, NY, 14623, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
SunClosed
4.537 reviews
Select a rating
Abedallah Soliman's profile image
Abedallah Soliman 
on Google
a month ago
Tyler Cooke's profile image
Tyler Cooke 
on Google
3 months ago
Michael MacDonald's profile image
Michael MacDonald 
on Google
5 months ago

Easiest five stars I’ve ever given. Van Bortel makes car buying an experience where the customer is treated like a VIP. Bought my WRX here and never felt pushed into a sale but always felt supported and informed. The service department is great too - easy scheduling, fast and no-hassle service, and a very comfortable waiting room. Best car dealership I have ever worked with and I will be buying more Subarus there in the future. 

Cat Lash's profile image
Cat Lash 
on Google
5 months ago

Best place to buy a Subaru or get work done on your Subaru. Excellent customer service and honesty. Not the cheapest place, but sometimes the cheapest isn’t what you need. 

Matt Smeltzer's profile image
Matt Smeltzer 
on Google
9 months ago

Terrible service appointment to just get tires switched over. I was using new rims so the soonest I could get in was 4 weeks out. Had multiple phone conversations since to make sure EVERYONE knew that the summer tires were going on new rims being stored in Parts. The day of the appointment I was immediately asked, “Did you get tire pressure sensors?”. My response, “Did any of the 3 people I spoke with say that I needed to?”. “Well, we can do that but it’s gonna cost you an extra $85/tire. CHA CHING. Here comes the Subaru Lov... read more

View all google reviews

Frequently asked questions about Van Bortel Subaru of Rochester Service & Parts

How is Van Bortel Subaru of Rochester Service & Parts rated?

Van Bortel Subaru of Rochester Service & Parts has a 4.5 star rating with 37 reviews. 

When is Van Bortel Subaru of Rochester Service & Parts open?

Van Bortel Subaru of Rochester Service & Parts is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com