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Van Bortel Subaru
- Automotive
- Victor, NY
About this business
At Van Bortel Subaru we take pride in everything we do. We offer new Subaru models and used cars to the Rochester area and have the staff in all departments to expertly serve our greater Rochester NY, Syracuse NY, Webster NY and Buffalo, NY friends. We want to be your choice for all Subaru services in New York and will do what it takes to keep you 100% satisfied.
Location details
6327 NY-96, Victor, NY, 14564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Van Bortel i s not so hot – I bought a new 2003 Outback from van Bortel and have had to deal with them for the usual leaking head gasket issue. This is a pricey fix and a known issue which Subaru will help with ONLY if you have been to the dealer for all the required maintenance. Miss one and your done. Van B. isn't that bad for a dealer but you need to remember that your working with an ex-mechanic salesman who wants to sell you as much as possible and he'll tell you that they are worried about your safety. Work with anothe... read more
Beware service and trade in value Beware getting your Subaru fixed and LOW trade in values. They're ok for buying new but the service and repair guys try and scare you to sell you more stuff. Always get a second opinion and get as much done as you can somewhere else. I have a leak in the head gasket - which is a design problem that Subaru knows about. Van B has blamed NY weather and my lack of getting their 60k mile service (but I've had everything else and maintenance is great overall). Anyway, for a 2003 outback with 83k m... read more
Beware service and trade in value Beware getting your Subaru fixed and LOW trade in values. They're ok for buying new but the service and repair guys try and scare you to sell you more stuff. Always get a second opinion and get as much done as you can somewhere else. I have a leak in the head gasket - which is a design problem that Subaru knows about. Van B has blamed NY weather and my lack of getting their 60k mile service (but I've had everything else and maintenance is great overall). Anyway, for a 2003 outback with 83k m... read more
Great price, PLEASANT experience! I used the BJ's Club Auto Buying program where they connected me with Van Bortel Subaru. I was pleased with the low, low , no haggle price. Sure was worth the drive to save so much (over $2000) prices quoted to me by three different local Subaru dealerships for a new 2010 Impreza. No high pressure sales pitch, just loved how I was treated! Would recommend this way to buy a car to anyone and would DEFINITELY return to this dealership to buy another car!
Need for dealer stock on web site crucial I would like to be able to view the Dealers in stock Suburu's on this web site before traveling there. I live in Horseheads, N.Y. and knowing what vehicles are in stock is a plus before traveling that distance to attempt making a deal..
Great!! – I have a 2006 Subaru legacy and my wife and i love this car!! Thanks for everything Kitty, without your help i don't know what i would do!!
Fair Dealer We've bought a couple cars from Van Bortel and have had great experiences both times. Sales people are knowledgeable and upfront/honest without being pushy. We never felt pressured. The service departments are great too.
Great Dealer Since I just my Subaru just two years ago I take it to the dealer. They always make an appoint ment that is convenient and within a reasonable time period. They never think any of my concerns are dumb. My check engine light had come on twice and gone off. I mentioned it too them and they found a major problem and fixed it. Most garages would have blown it off becasue the light went off. They always send out a survey after service and if you place a question on it they personally call you to clarify it.
No pressure car buying They were friendly, not pushy. They immediately provided cost sheets and car option details. Made you feel comfortable that you were getting a good deal.
Frequently asked questions about Van Bortel Subaru
How is Van Bortel Subaru rated?
Van Bortel Subaru has a 4.8 star rating with 2,830 reviews.
When is Van Bortel Subaru open?
Van Bortel Subaru is closed now. It will open at 9:00 a.m.
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