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1915, 71 Marsh Rd, 71 Marsh Rd, East Rochester, NY, 14445, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:30 a.m. to 8:00 p.m. | |
Tue | 6:30 a.m. to 8:00 p.m. | |
Wed | 6:30 a.m. to 8:00 p.m. | |
Thu | 6:30 a.m. to 8:00 p.m. | |
Fri | 6:30 a.m. to 8:00 p.m. | |
Sat | 6:30 a.m. to 8:00 p.m. | |
Sun | Closed |
I brought my 2017 F150 in for repair for the dreaded "cam phaser" problem. Long story, but I had been very disappointed with the response from Ford corporate about getting help with the problem, since the vehicle had been brought in several times (to a different Ford service center) for exactly this problem and they could not identify the problem until after my warranty and the customer satisfaction program for this defect had expired. So I was in for a $4,000 repair for something Ford had previously recognized as a defect a... read more
Took my 24’ Raptor in to get the transmission fluid level reassessed due to a low whining sound my 10R60 tranny was making. Shop foreman Steve Malin was very helpful and provided education regarding the expected findings. Coming from BMW M cars, the Raptors are new to me and I’m still getting used to different sounds the platform makes. Steve was able to help answer all of my questions. The only thing I have to zonk the service dept on is how long it took to land an appt. It appears they are frequently booked 3-4 weeks out f... read more
Fast service, nice people. The shuttle drive was friendly and knew were he was going.
Van Bortel Ford Service has a 4.4 star rating with 73 reviews.
Van Bortel Ford Service is closed now. It will open on Monday at 6:30 a.m.
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