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Valvoline Instant Oil Change

4.3

About this business

Location details

9110 Northlake W Dr, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.3104 reviews
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Daniel Wilson's profile image
Daniel Wilson 
6 days ago

Not a good experience this time. The technician left my hood unlatched, and it popped up on the freeway had to pull over. could have been a lot worse........ reception was good and information flow back-and-forth was good. Prices are high. 

BreAnn King's profile image
BreAnn King 
2 weeks ago

Monte was helpful and kind throughout my visit. He took the time to explain what was needed for my oil change and cabin filter replacement, making sure I understood everything before moving forward. I really appreciated how patient and professional he was. It made the whole experience feel easy and stress-free. The entire team was quick, efficient, and clearly worked well together. I’ll definitely be coming back for future maintenance needs! 

Micah McDuffie's profile image
Micah McDuffie 
2 weeks ago

Zay and Moe, two professional gentlemen assisted me with my oil change tonight. I arrived minutes within the store closing but they treated me like the store had just opened up and I was the first customer of the day. I was shocked as Zay advised me about going to the App Store to download the Valvoline app and there’s a coupon section. Moe, helped me with settings in my vehicle which I was unaware of but more so shocked he was more knowledgeable about features in my vehicle. I appreciate the service, the knowledge, quality ... read more

Crystal Stroman's profile image
Crystal Stroman 
2 weeks ago

I visited for an oil change and inspection. The technician estimated it would take about 30 minutes. While waiting, I noticed my car was taken out, but I was only told the inspection was complete and didn’t know about the oil change. The young man who let me know about the mix-up was very professional and apologetic. For me, professionalism and integrity are key to a successful business. I asked the young man for his name because I wanted to leave a review, and he told me he was the store manager at the North Lake location. ... read more

Ashley Blanding's profile image
Ashley Blanding 
2 weeks ago

They double charged me then said they systems down because of the wind and couldn’t give me a refund they did not even put oil in my car 

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.3 star rating with 104 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is open now. It will close at 6:00 p.m. 

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