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Value City Furniture

4.7

About this business

WHO WE ARE Value City Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). VCF also offers the largest selection of reclining and power-reclining furniture around! DESIGNER LOOKS COLLECTION Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what thei... read more

Location details

4300 Portsmouth Blvd Ste 200 Suite 200, Ste 200, Chesapeake, VA, 23321, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,193 reviews
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Jessica R.'s profile image
Jessica R. 
2 years ago

Worst Customer Service I have ever experienced. Asking Customers to spend 180 to ensure the product purchased doesnt come damaged.  

Jackie H.'s profile image
Jackie H. 
3 years ago

My Sister and I must commend Mrs. Jackie at the Portsmouth Blvd Location. We moved here from NY several years ago, and came to this store to get furniture for our new apartment and for our Moms apartment. Mrs. Jackie was very helpful and kind. She was well informed with regards to the merchandise! We were able to furnish most of our 3 apartments with furniture from this store! We have now moved into a beautiful home and once again we came to look for Mrs. Jackie to help us with dining room furniture! Her people skills is i... read more

Jackie H.'s profile image
Jackie H. 
3 years ago

Miss Jackie is awesome, she always goes out of her way to help you make great choices. She takes her time and is always willing to help. I’ve made several purchases for my home because of her. 

Gwen M.'s profile image
Gwen M. 
3 years ago

I need to do another review on Mrs deddie she is another great nice friendly lady everything I got from Value City she sold to me and I got alot from Value City in Chesapeake square on Portsmouth blv that store a love they great you when you come in tell you have a nice day when you leave she get 5🌟🌟🌟🌟🌟to 

Janice Jackson D.'s profile image
Janice Jackson D. 
4 years ago

I hope and pray that this review reaches the Corporate Office as well as the President of this VCF in Chesapeake VA (Portsmouth Blvd location) I've already written my review about one of your outstanding associates, Ms. Jackie Davis but I ran out of characters before I could mention the General Manager, Ms. Kathy Taylor. I know the myth is the "Higher the position, the less charismatic the personnel. Well let me be the first to say, not true in the case of Ms. Taylor. Ms. Taylor's motto is "Happy Customer= 5 Star Store"! If... read more

Janice Jackson D.'s profile image
Janice Jackson D. 
4 years ago

First of all i would like to express my sincere thank you to whoever hired Ms. Jackie Davis. Ms. Davis is a true asset to the Value City Family. Ms. Jackie is the reason I have 3 pages of purchases and I have recommended her to my in laws who furnished an entire house (moving from Anchorage AK to Suffolk, VA) as well as other family and friends. I recently experienced a warranty issue after my Rize Adjustable Wireless bed motor went on the blink. I purchased this mattress because I had two (2) back surgeries and the comfort... read more

Kd Riddick's profile image
Kd Riddick 
recommend  Recommended
4 years ago
Rikka Martin's profile image
Rikka Martin 
4 years ago

ordered my sectional on November 9th. it is now December 4th and I just recieved HALF of my sectional only to be told that the other HALF is going to be another 30-60 days until it gets here. What the actual **** ?? Why wouldn't my entire order be delivered at one time? Not Happy! 

Patrica G.'s profile image
Patrica G. 
5 years ago

On yesterday I met my father at Value City’s Furniture and we both met a Jackie Davis, a long-time customer service representative and Hannah, Manager. They ended up being a blessing to my father, who had purchased furniture almost a year ago. My sister and I had put a claim in for my father nothing to avail. But Jackie Davis made it happened for us along with Hannah, Manager. 

Frequently asked questions about Value City Furniture

How is Value City Furniture rated?

Value City Furniture has a 4.7 star rating with 2,193 reviews. 

When is Value City Furniture open?

Value City Furniture is closed now. It will open at 9:00 a.m. 

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