Value Car Rental

L C. 

on Yellow Pages

11 years ago

Arrived at Orlando Airport on time, had to call for a shuttle pickup (15-20 min wait). The shuttle driver was very friendly. I arrived at the rental agency 30 mins before my pickup time, the rental agency was inside the Holiday Inn. They needed a copy of my insurance form because i denied there insurance. I contacted my insurance company to email it to them, the associate said he never received the email and wanted to contact my insurance company himself. He lied, he basically wanted to make sure that information was right b... read more

margaret.stahl.79 

on Yellow Pages

12 years ago

I found this rental agency difficult and demanding to deal with the day of pick up. I was not comfortable with their drop-off procedure into a shared hotel parking lot. Getting billed by them 2 months after the rental, without them contacting me prior to using my charge card was inexcusable. They had my contact information and chose not to make any attempt to reach me - not business-like or professional on any level. Use any other company!