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Valor Fireplaces
- Consumer Services
- North Vancouver, BC
About this business
Valor Fireplaces has been warming homes since 1890. A family run institution headquartered in BC with over 700 dealers and 200,000+ square feet of manufacturing, distribution and warehouse facilities across North America. Valor Fireplaces brings world-class engineering and product development expertise to the gas fireplace market.
Location details
2255 Dollarton Hwy #190, North Vancouver, BC, V7H 3B1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a Valor fireplace installed in my home several months ago. Shortly after installation, I noticed a defect with the paint on the unit. I immediately informed the retailer about the issue, and instead of replacing the damaged frame, they placed a metal piece over the frame to cover up the damage. When I asked why the glass and frame weren't being replaced, I was told it was "Valor's policy." When I reached out to Valor directly, I was told to speak with the retailer where I purchased the fireplace. In my opinion, you sho... read more
This is the third Valor fireplace we have owned in about 25 years. They used to be amazing but our first experience with this one was disappointing. However, once we had their attention, Valor came through for us. They upgraded the operating system and now it functions much better. I’m so glad we were able to fix this. It’s working like it should. Thank you!!
This is the third Valor fireplace we have owned in about 25 years. They used to be amazing BUT the new ones are terrible. They promise a modulating flame but with the new technology it will not work. It’s either on full blast or off completely. And the technicians told us that a temperature variation of plus or minus 5 degrees is perfectly normal. We have attempted to have numerous conversations with their people (and their local dealer) but haven’t gotten any satisfactory answers. My recommendation is do not buy a new Valor... read more
Upon first learning about Valor fireplaces, I recognized that they were of superior quality compared to other fireplaces available. Nevertheless, I was unaware of the extent of my appreciation for it until after its installation. You will not regret your decision to install a Valor fireplace.
Purchased a beautiful (and pricy!) Valor fireplace. I can’t figure out the remote to save my life …. And I have a PhD in engineering!! I have never experienced anything less intuitive or more confusing. Managing the settings is next to impossible, and I don’t know how to just turn the fireplace simply on and off. Valor - you need to provide a MUCH better user experience here.
Frequently asked questions about Valor Fireplaces
How is Valor Fireplaces rated?
Valor Fireplaces has a 3.6 star rating with 58 reviews.
When is Valor Fireplaces open?
Valor Fireplaces is open now. It will close at 4:30 p.m.
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