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Valley Oaks Health

1.9

About this business

Valley Oaks Health provides comprehensive, high-quality mental health and addiction care based on the needs of Hoosiers living in Benton, Carroll, Fountain, Jasper, Montgomery, Newton, Tippecanoe, Warren, and White Counties. 

Location details

920 W Executive Ct, Monticello, IN, 47960, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.99 reviews
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Concerned Customer's profile image
Concerned Customer 
7 months ago

Poor communication at the Monticello branch.. The nurse in charge of prescription refills is highly UNqualified or UNmotivated to do her job correctly. She ignores faxes from the pharmacy and doesn't return calls. It's very likely you will go without meds before she does her job. Scheduled phone appointments may start 45 minutes late, however you are held accountable when this happens if you don't answer. After 30 minutes of waiting, I stopped waiting by the phone. It counted against me and they closed out my account. 

Anonymous's profile image
Anonymous 
7 months ago

Poor communication at the Monticello branch.. The nurse in charge of prescription refills is highly UNqualified or UNmotivated to do her job correctly. She ignores faxes from the pharmacy and doesn't return calls. It's very likely you will go without meds before she does her job. Scheduled phone appointments may start 45 minutes late, however you are held accountable when this happens if you don't answer. After 30 minutes of waiting, I stopped waiting by the phone. It counted against me and they closed out my account. 

kelly Ward's profile image
kelly Ward 
10 months ago

My son goes here and gets therapy sessions weekly. He is very comfortable with the lady, she's very helpful. The only issue was lafayette office missed placed our two checks, then found found a month later. Other than that my son is improving n calmer. 

gabby gilbert's profile image
gabby gilbert 
a year ago

I wish I didn’t have to post this .but here we go I been going here along with my fiancé for over a year now. We moved so we normally do visits over the phone. Well when we get done we schedule for next time so I have an appointment book and I pull it out to write it down . Well here comes my appointment date no call . Fast forward to my fiancé appointment today he called because they never called to confirm his appointment for today and they say we don’t have your schedule like excuse me this is happening more and more I am... read more

Brittney Callahan's profile image
Brittney Callahan 
2 years ago

How do I give -5 stars? My Dr took over 48 hours to just approve my medication refill after expressing this was an emergency and calling them over 6 times with no help at all. If you need responsive service and a sense of urgency don't work with this team....they wouldn't know a sense of urgency if it slapped them in the face..terrible customer service 

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Frequently asked questions about Valley Oaks Health

How is Valley Oaks Health rated?

Valley Oaks Health has a 1.9 star rating with 9 reviews. 

When is Valley Oaks Health open?

Valley Oaks Health is closed now. It will open tomorrow at 8:00 a.m. 

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