Valley Medical Group - Pulmonary, Critical Care & Sleep Medicine, Wayne Medical

James Anthony 

on Google

5 months ago

Completely unprofessional. I called to make an appointment as a new patient who just received concerning medical information. I was repeatedly interrupted and rushed on the phone. Not one but two different receptionists (after the first one hing the phone up on me) would not let me finish my sentence or answer my questions They repeatedly jumped to conclusions Even after I asked to please be patient with me because I had a question. She continued interrupting me and wouldnt let me speak, continuously inturoting me saying sir... read more

NJ JC 

on Google

11 months ago

Horrible experience since Dr Singh retired. Having several COPD flare ups I was unable to get an appointment for 8 weeks. I had to go to both my primary DOC and to an urgent care for treatment. Each time I called the Pulmonary group to see if i can be seen earlier as per my condition was getting worse. My primary Doc (also member Valley Medical group) agreed this is too long and said he would call there. Still no earlier appointment. Each call was meet with lack of concern just very curt office personnel. After locating an o... read more

Karen Goldsmith 

on Google

3 years ago

The receptionist is very nasty. My father came in for testings in December. The receptionist wanted a photo of my dad on file, my dad refused because he doesn't feel well. The receptionist kept insisting and took a photo of him on the iPad without his permission. Every time we login the portal we see that horrible photo as his profile photo.