Valley Ford

Michael Pickles 

on Google

2 weeks ago

The service here is horrendous. Anytime I’ve taken my vehicle in for a scheduled appointment, it has remained in the shop for weeks longer than originally quoted. It is also impossible to call and speak with a service representative without leaving a message. 

Aero Hornet 

on Google

4 weeks ago

I purchased a motor today and had help from a friend to load it in my vehicle. When an employee Terrell instigated a fight with my friend following him to the road as he went to leave in his vehicle. Valley Ford management was on the side of the aggressive employee and told us not to return. Overall a very disappointing experience from a company that supposedly has a 0 tolerance policy, guess it depends who you are 

C G 

on Google

a month ago

Absolutely horrible, I do not recommend. Go anywhere else. 

Don Porter 

on Google

2 months ago

My experience today with service sdviser Mathew and Skylar great,, you do not get to talk with service techs, vehicle's seems to be working better now, My satis faction in past questionable, most experiences with previous S advisers were good, lt was what took place from there, specially towards resolve of concerns performed by service techs knowledge and management resolve. Most dealers seem to have a lot of misunderstandings how service should be performed, poor direction from manufacture to dealer network!!!.