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Valley Energy

3.8

About this business

Message from Valley Energy 

Location details

5848 NY-9H, Red Mills, NY, 12513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.830 reviews
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Sahyli Barahona's profile image
Sahyli Barahona 
on Google
4 months ago

Que gente más incompetente espero hace 2 días el gas y no se que hacer 

Elise Bon-Rudin's profile image
Elise Bon-Rudin 
on Google
6 months ago

Office staff have been consistently wonderful, taking time to explain things with good information + a one-human-being-to-another manner. I don't understand the negative reviews by others, other than to say possibly there are 1 or 2 staff who struggle with being pleasant. If that's the case, they should be helped & monitored. 

Nina Stuart's profile image
Nina Stuart 
on Google
7 months ago

Office personal except one person are very condescending and rude. They sigh in the phone so you know your inconveniencing them from there jobs also I asked when they would be here so I can give them a tip and the lady said you don't have to tip them which I thought was an awful thing to say considering there in a nice warm office and these men are working their butts off out in the cold. BUT the men who deliver it are wonderful. I make sure they get a tip always they are very appreciative and appreciated. They always make s... read more

Carol Palmentiero's profile image
Carol Palmentiero 
on Google
8 months ago

Office personnel condescending. They inconvenienced me tremendously by making me drive 200 miles to meet them for repairs and didn't do anything they were supposed to. They arrived 4 hours late and were unable to do anything. Now they are too busy to pick up the phone to discuss what happened. I miss LARABEE. They were accommodating and kind - unlike these Valley people. 

Christine Sullivan's profile image
Christine Sullivan 
on Google
a year ago

Used to be a great company but when they do a service call for an elderly woman, break her system and basically say "it isn't too cold out, you will be fine" time to find a new company. "Cold" in many ways. Shame on them and kudos to the company that came and fixed her unit within a hour because they understand customer service. 

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Frequently asked questions about Valley Energy

How is Valley Energy rated?

Valley Energy has a 3.8 star rating with 30 reviews. 

When is Valley Energy open?

Valley Energy is closed now. It will open tomorrow at 8:00 a.m. 

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