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Valley Credit Union

4.4

About this business

Since 1949, Valley Federal Credit Union has proudly served citizens within the Big Sky Country, which now includes 9 counties across Montana and Wyoming. From the beginning, we were founded on the promise to provide accommodating, personalized service, as well as top-notch financial services to our members. Those founding principles are the same driving force that still directs our mission today. Above all else, our primary motivation is always you. As a not-for profit organization, we truly operate for the well being of our... read more

Location details

3025 King Avenue West, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
FriClosed
SatClosed
SunClosed
4.4146 reviews
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Te Way's profile image
Te Way 
on Google
2 weeks ago
Mike Cote's profile image
Mike Cote 
on Google
2 weeks ago

Just want to say thank you to Carmie, she did a fantastic job on putting a loan together for a truck I purchased. Look forward to doing future business there. Thank you Carmie 

Troye Ellis's profile image
Troye Ellis 
on Google
a month ago

Started a new job Jan 1st, and every paycheck I've gotten so far has been sooooooo late because of Valley. Why do you offer direct deposit if nobody keeps up with it ??I've never had issues like this before with you guys. I'm supposed to get paid Friday but y'all don't process on the weekend or sum anymore so I don't get my check until at least 4 days later, this time it's going to be FIVE days late. Seriously getting ready to switch to somewhere who won't keep my money from me. 

Shelly Ehrlick's profile image
Shelly Ehrlick 
on Google
a month ago

Very friendly and polite they are a pleasure to work with. 

Rachel Greenfield's profile image
Rachel Greenfield 
on Google
2 months ago

Expressing my deep dissatisfaction with the ongoing issues we've encountered with Valley Credit Union over the past few months. I sent a detailed email outlining my concerns to two branch managers and the VP of Client Experience on Friday, January 3, 2025. However, as of today, January 10, I have yet to receive a response from any of them. The lack of acknowledgment or follow-up is both frustrating and disappointing, especially considering the gravity of the concerns raised. Having worked in management and customer service f... read more

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Frequently asked questions about Valley Credit Union

How is Valley Credit Union rated?

Valley Credit Union has a 4.4 star rating with 146 reviews. 

When is Valley Credit Union open?

Valley Credit Union is open now. It will close at 4:00 p.m.  

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