VALENTINO

Barbara Montes 

on Google

4 months ago

On June 6, 2026 I went to the Valentino’s outlet store at San Marco Texas and bought a handbag paid $1370. I carried the purse two days and the studs started popping off the handle. I called the store ASAP on 6/12/26 and they said I could not return it. They said I needed to pick out something different. There was nothing else that I liked. I talked to the store manager and she only offered to replace it with a different bag. When I purchased the bag they said no refunds unless the bag has manufactured defects then they woul... read more

Voodoogem 

on Google

a year ago

So Rude! Bought a pair of 500 dollar shoes and they are a bit small. I took them back to get a larger size . No refunds! NOT POSTED ANYWHERE! The smug staff said it is posted on the receipt.. Attention you get the receipt after you purchase! Really bright there. At all the other stores it is Posted. I will never shop there again. I can’t believe how rude they are! 

phuong le 

on Google

2 years ago

Not welcoming at all, very judgmental gay black SA staring at me like I can’t afford their stuff & was not willing to help. Horrible, will not return here. 

Miranda Mijares 

on Google

4 years ago

The workers stuck up attitudes aren't going to sale anything. Maybe they should "try" to act like they care about a customer presence. And get more items in their store too half was literally empty.