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10280 Alliance Rd, Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've sent emails many times, but haven't received a reply, so I'm leaving a comment. Please reply to my question , thank you. Hello sir or madam I live in Taiwan, and a friend in the US helped me buy a V1Gen2. I've been using it in Taiwan for about six months, and the detection performance is really great. However, I feel the Bluetooth connection power is very poor. How can I improve the signal strength?
Awesome service experience. Have had a V1G2 for over 4 years, and had to send mine in for out of warranty service. The tech working on my detector personally called me, told me about exactly everything that he did, and that he personally road tested the fix for 8 hours in his own car. Above and beyond service, and in total, my detector was out less than two weeks!
I had a gen 1 for several years and paid for a couple of the major updates. Then I upgraded to gen 2 shortly after it's release. I've never had any issues with c/s ever like as others seem to have had. (Although Covid was a weird time for c/s for EVERYONE.) I have ordered parts (concealed display, then tech display, replacement cups, cables, fasteners, etc. Never had any issues. I can't seem to give up my V1G2. Now with the companion apps, and 3rd party programming hacks, the latest "free" 3D, 3DHD and 4D K band photo radar ... read more
Best of the Best!
I just spent $600+ on a new V1G2 radar detector and had a couple of questions on configuration. In total, I sent 2 emails, filled out a web form and tried calling 2 times. That’s 5 inquiries over a week or so, and I have received ZERO response. It is the worst customer service I have ever experienced. The ironic part is that on the website it says “our phones are answered by real people” what a joke. I’m going to be returning this radar detector for a full refund and will be buying another brand. If I have a problem down the... read more
Valentine Research, Inc. has a 3.7 star rating with 198 reviews.
Valentine Research, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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