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Valentine Research is the designer and manufacturer of the Valentine One radar detector. The company, which is based Cincinnati, manufactures the Valentine One radar detector with the purpose of providing safety and security to drivers throughout the United States and abroad. In addition to the radar detector, Valentine Research offers related products, such as carrying cases, concealed display attachments and remote audio adapters. The Valentine One radar detector is unique in as much as it features front and rear antennas ... read more
10280 Alliance Rd, Blue Ash, OH, 45242, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sensitive detector. Zero customer service. Valentine won't respond to emails. Won't respond to inquiries through the website. I'll be eBaying my V1G2 for another Uniden R8 since my hardware cannot be upgraded via Bluetooth as advertised. It says to contact valentine which is basically impossible so I give up.
Amazing & fast customer service! Great product with a great company behind it!
I've owned a V1 Gen 1 since, gulp, 1997- 1998. I called for a replacement part and took advantage of their upgrade plan. Customer service answered within 3 rings, US based support. Each person I talked to took plenty of time answering my questions. The tech guy was quite funny when he looked up the age of my unit, with as many tickets this has saved me, I think it was time to upgrade lol. I sent my unit in, and as promised they verified and sent the new unit out same day my exchange was received by the shipping method of my ... read more
I didn't believe all those bad reviews about their customer service. Unfortunately, it's completely true. I placed the order on sunday plus one air day shipping. It sais order placed before 12 nion will be shipped the same day. So my oder should be sent out on monday. Payed (via affirm like i pay for bilion other stuff) around 20$ extra for one day air shipping. No tracking number or anything. Just the purchase confirmation. On Tuesday, im getting a call from. She is telling me that the purchase address doesn't match with a ... read more
Valentine Research, Inc. has a 3 star rating with 60 reviews.
Valentine Research, Inc. is closed now. It will open on Monday at 9:00 a.m.
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