UVM Medical Center Infectious Disease and Travel Clinic

Nandan 

on Google

2 years ago

In order to be even considered for an appointment they requested all medical records to be faxed over. I sent 120 pages of my medical records by fax upon request which cost me $. However, they lost my medical records. I confirmed my fax receipt - it was confirmed as sent and it was the right number. When we called and complained to the manager, she said she will look into it. Later she left a voicemail saying the records could not be found. Also, she read a phrase in one of my imaging report (from many months ago) which has ... read more

Brunhilde Wagner 

on Google

2 years ago

I had the same experience as some of the other folks here. In order to get an appointment they make you fax the referral and medical records. I had over 200 pages from various specialists that I paid $ to get faxed. Then when I call, they say they will take a few weeks to triage and call me back. Then when I call after few weeks they say they do not have appointments for 3 months or so. Folks on the phone are rude and unhelpful. Lots of red tape. My guess is UVM has dominance over the region and hence does not care so much c... read more

K Cameron 

on Google

2 years ago

I've called this clinic twice. Both times, after waiting on hold for a long time (which is fine), the woman sounded totally put out by my call complete with a big sigh and curt tone. Now I learn that they won't give me any guidance on what vaccines I need until I pay $200-270 for an appointment. Only at the appointment will they say what I need. Everyone said call the travel clinic to find out what you need...Nope. Call to talk to a rude person and be shaken down for $200. 

Ash Smith 

on Google

4 years ago

Things went sour with this department because they aren't trained properly to vet Lyme disease cases. That is not the fault of the doctors, it is a dilemma we are in with the medical establishment. While I was right that I had Lyme disease and wasn't getting proper treatment, this dept. wasn't able to comprehend that. This was 3 years ago now, I have chronic Lyme as a result. I advise people to see a Lyme Literate Medical Doctor (many ND's in the area are Lyme literate and will treat properly).