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The Department of Utilities is a part of the city government of Fremont in Nebraska, which also operates administration, human resources, public works, human resources and police departments. The Department of Utilities is one of the oldest municipal utilities in the State of Nebraska. Its water system includes wells and water storage and treatment facilities. The department s natural gas system includes a peak shaving facility and the distribution piping. It offers water and sewer services. The department provides installat... read more
400 E Military Ave, Fremont, NE, 68025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible customer service and snarky attitude from manager of the service department. I requested a new meter when our utility consumption was not lining up with what the company was charging. After lots of resistance and ridiculous stories trying to tell me I didn't know what o was talking about they did as I had asked. If I could give zero stars I would.
Horrible customer service and snarky attitude from manager of the service department. I requested a new meter when our utility consumption was not lining up with what the company was charging. After lots of resistance and ridiculous stories trying to tell me I didn't know what o was talking about they did as I had asked. If I could give zero stars I would.
I have had an account for almost 3 years and customer service has been consistently poor. Today, Chelsea was so rude I wanted to personally go in and talk with her supervisor. Unfortunately, I work and don’t have the time. When speaking to customers they need to remember their job is not to be as rude and short as they possibly can. If you don’t like dealing with the public - find a different job!!
Utilities Department has a 2.7 star rating with 36 reviews.
Utilities Department is open now. It will close at 4:30 p.m.
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