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Utica First Insurance Company

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103 reviews
|Insurance|Oriskany, NY 13424

5981 Airport Rd, Oriskany, NY 13424

(315) 736-8211

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Utica First Insurance Company, located near Utica, N.Y., is a regional property and casualty insurance carrier that specializes in homeowners and small-business risk insurance policies in New York, New Jersey, Connecticut and Pennsylvania. The company was founded by a group of local businessmen in 1903 as Utica Fire Insurance Company of Oneida County. In the beginning, the company wrote exclusively property insurance policies on an assessable basis. Its product line has expanded to include homeowner, landlord package, restaurant, convenience store, antiques and collectibles and business owner policies.

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103 reviews
3 reviews have no rating
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LouLou Tran H. review for Utica First Insurance Company
LouLou Tran H. on BirdEye

4 months ago

07/30/2021, 09:34 AM
These guys are scams. They do not care about small business owners. Been a loyal 30+ year customer who have never filed a claim. We recently had a roof damage due to rain and windstorm. Took them 2 months to come back with a write-up, with us constantly calling and emailing them... only for them to give us 20% of actual repair costs. We tried to plead our case, but they refused to listen.
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Tyrone Carter review for Utica First Insurance Company
Tyrone Carter on Facebook

a year ago

08/28/2020, 05:52 AM
This is the most unprofessional company I have ever done business with. It Took three months to get a resolution to the claim. Then they mailed a check to the wrong address they supposedly had on file which the correct address is on my ID. The claim adjusters don’t return phone calls or emails four days even weeks. I’m not sure how they stay in business treating their customers like this with lack of communication. I Definitely would not recommend doing business with them based on lack of communication.
James C. review for Utica First Insurance Company
James C. on BirdEye

2 years ago

05/19/2020, 04:56 AM
Utica cancelled my home owners insurance but did me a huge favor. They were charging me approx. $3000 per year for many years (I never filed a claim). Their inspectors came to house and determined that my 10-yr. old mastiff rescue was a 'pit bull'. Never asked for its breed or papers, just decided that it was a pit bull and sent a non-renewal. We searched and found other policies for same coverage for 1/2 the cost or less. Thanks Utica! (you morons)
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Joann Sitaras review for Utica First Insurance Company
Joann Sitaras on Facebook

2 years ago

10/21/2019, 09:04 AM
This company has the worst insurance examiners. Incident happened in July with property damage to my vehicle from their client and it still Isn’t resolved. Refusing to pay out auto body shop. They are slow with their responses and their unethical tactics are concerning. Complaint will be filed with NYS if this matter isn’t resolved today.
Donald Huber review for Utica First Insurance Company
Donald Huber on Facebook

3 years ago

02/26/2019, 02:06 AM
not helpful in resolving a legitimate claim for my family
Ana Bella review for Utica First Insurance Company
Ana Bella on Facebook

8 years ago

03/18/2014, 13:46 PM
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