Utah Imports

Nancy F. 

on Birdeye

6 months ago

I wouldn't even give them one star. They are extremely slow and undependable. I bought a 2013 VW Jetta from them about 3 months ago and didn't find out until after I bought the car that the air conditioner didn't work. I let them know immediately and still haven't heard a word about when they are going to fix it. I also waited 2 weeks for them to get me a new key fob that I had lost. I probably still wouldn't have this yet either if I didn't call a locksmith. They told me that I would have to pay for the air conditioner to b... read more

Carol B. 

on Citysearch

11 years ago

This summer I had the chance to review a LOT of mechanics for my "91 VW Westfailia as I was driving across the country. I put over 9,000 miles on a new motor an visited 10 repair shops. Out of all of them I got the best service from this team and especially the owner, who really knew how to do the impossible , difficult electrical gliches. They were efficient, friendly and very helpful to an out of towner, me. They also had one of the better waiting rooms. I want to give them a five star raiting. 

Joseph N. 

on Citysearch

12 years ago

Really impressed with the work these guys did. I had an electrical program in my 2006 Jetta TDI that was causing my battery to go dead every day (this should make any German car owner cringe because electrical problems in German cars are bad). Not only did they fix it, they fixed it with the existing parts as to not charge me for a new wiring harness and only charged me one hour of labor, had the car done in less than a day. Impressed isn't a good enough word. They really did amazing. 

stevesinclair 

on Yellow Pages

12 years ago

Customer service on par with the IRS. 

Ann W. 

on Citysearch

12 years ago

I'm a longtime customer of Utah Imports. I've taken my car in for both scheduled and unscheduled repairs and received consistent, knowledgeable and professional service. Great team! 

Thadeus F. 

on Citysearch

12 years ago

Thorough. I had taken my BMW X5 to the "competition" (that would be Strong in Murray) for what sounded like metal grinding when I was driving on I-15. The competition did their "Ambassador Service" and told me that the transfer case was bad and that I needed a new one. Something not quite right with the whole thing so I took it to Utah Imports on Herbert. They looked it over and found something that Strong had missed that day. The transfer case was not the problem, it was the "front differential". One of the mechanics showed... read more

Grant R. 

on Citysearch

12 years ago

My Wife and I have been going to Utah Imports for over 8 years. We have two Volkswagens and they have always provided great service for both vehicles. Jobs are completed in a timely manner and have always been done right the first time. I don't intend to ever purchase a vehicle that they do not service. 

philtopia 

on Yellow Pages

12 years ago

Roy fixed my simple problem very fast and didn't charge me a penny even though they had to run out and get the part! The service was courteous, professional and the communication was exceptional. They answered the phone immediately every time I called and scheduled me in even tho I needed a tow and couldn't tell them when I would arrive. I am really impressed and satisfied with this superior level of service!