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17945 NE 65th St #200, Ste 200, Redmond, WA, 98052, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ordered a few colors of Oracal 951 in 12x24 sizes to check color matches. I received the vinyl in multiple shipments and am missing two of the colors I ordered. The sheets are not 12x24, and add plus or minus 3 inches to either dimension. Also, the tube used for shipping has the top stapled on the the staples went through my vinyl. I'm not using USCutter again. I'll find a new source for Oracal.
This is the worst company to deal with. and as many others have mentioned the worst customer service ever! Do yourself a favor and find another retailer. I hope everyone of them spends a lot of money on something that doesn't work, and they get nothing but the runaround. what goes around comes around UScutter They have sold me a non-working machine and refuse to accept my return just days after having paid for set up by a professional Roland installer that couldn't even get it working. It is looking most likely that its main... read more
Dear USCutter Support Team, I am writing to express my deep frustration with the ongoing issue regarding my order (RMA# 100521222). I have been attempting to resolve the situation with the damaged printer and drying machine I received, but despite multiple attempts to communicate, I have received no adequate assistance. As a disabled veteran, I have been treated with a complete lack of respect and care throughout this process. I contacted your support team on multiple occasions, only to be hung up on three times. This behavi... read more
I bought a US Cutter 5 in 1 heat press. Three of the four platens would not heat to a working temperature. I exchanged it for a new one. That one didn't work either. After calibrating twice, I emailed customer service (Peter) the same day it arrived with videos showing the temperatures from a laser temp gun. They never answered that email. When I tried to reopen the case they said that the time had elapsed. They could not show a response to the case/my email. The CS manager (Jeremy) said they responded but could not show pro... read more
Uscutter Inc. has a 3.4 star rating with 86 reviews.
Uscutter Inc. is open now. It will close at 6:00 p.m.
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