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17945 NE 65th St #200, Ste 200, Redmond, WA, 98052, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was have technical issues for a few days. But today I must be lucky or something. Cause tech support Erick. Was able to help me in minutes and get my machine working and going in matter of minutes. Highly recommend if you have issues. You make sure to get Erick. He gets the job done
USCutter has always been a customer centric organization with a great website that is easy to navigate. From some of the recent reviews I see that they are working hard still to satisfy the customers needs, even when the client does not follow posted instructions. I've always received any item I ordered in a timely manor or have been notified of any delay. Thanks for being there for all clients, both large and small!
Ordered a few colors of Oracal 951 in 12x24 sizes to check color matches. I received the vinyl in multiple shipments and am missing two of the colors I ordered. The sheets are not 12x24, and add plus or minus 3 inches to either dimension. Also, the tube used for shipping has the top stapled on the the staples went through my vinyl. I'm not using USCutter again. I'll find a new source for Oracal.
This is the worst company to deal with. and as many others have mentioned the worst customer service ever! Do yourself a favor and find another retailer. I hope everyone of them spends a lot of money on something that doesn't work, and they get nothing but the runaround. what goes around comes around UScutter They have sold me a non-working machine and refuse to accept my return just days after having paid for set up by a professional Roland installer that couldn't even get it working. It is looking most likely that its main... read more
Dear USCutter Support Team, I am writing to express my deep frustration with the ongoing issue regarding my order (RMA# 100521222). I have been attempting to resolve the situation with the damaged printer and drying machine I received, but despite multiple attempts to communicate, I have received no adequate assistance. As a disabled veteran, I have been treated with a complete lack of respect and care throughout this process. I contacted your support team on multiple occasions, only to be hung up on three times. This behavi... read more
Uscutter Inc. has a 3.4 star rating with 88 reviews.
Uscutter Inc. is open now. It will close at 6:00 p.m.
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