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U.S. Window Factory
- Home Services
- Doraville, GA
About this business
Location details
3545 McCall Pl, Doraville, GA, 30340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I received a Call from someone named George who said he was assigned to my project for tomorrow. He goes on to ask a series of questions such as why do I think the window needs replacing. I replied when you get here you can see for yourself. He then says I DON'T NEED TO COME THERE to give estimates. They why MAKE AN APPOINTMENT? Horrible I wouldn't recommend these people.
UPDATE TO MY ORIGINAL POST: When the company did not honor its warranty, I took them to small claims court AND WON THE JUDGMENT! However, US Window Factory did not comply with the court orders. Very untrustworthy. I had 10 windows and a sliding door replaced in October 2022. When I opened them to clean them, I discovered that the window sashes were faulty, causing the window to pop out of the frame. I called the US window factory multiple times and finally got someone to come to my home after 3 months. I was told that the is... read more
Excellent service, very professional, and clean
We had windows installed years ago at our rental house and were pleased. However for the last month we’ve been trying to get 2 of those windows replaced/repaired under warranty AND schedule an estimate for new windows for our home and they keep canceling or worse not responding when they say they’re going to come out. Very poor customer service - not sure what is going on.
Frequently asked questions about U.S. Window Factory
How is U.S. Window Factory rated?
U.S. Window Factory has a 3.8 star rating with 49 reviews.
When is U.S. Window Factory open?
U.S. Window Factory is closed now. It will open at 8:00 a.m.
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