US Storage Centers

Tim & Mary Parent 

on Google

2 weeks ago

Update: when I first started to rent a unit from US Storage I felt they had Friendly service and wonderful customer service. Clean units with easy access. While this hasn't changed, I am disappointed in the constant rent increases every quarter. When I first inquired I asked about increases and was assured that they don't happen often and when they do they are small increments. This is NOT TRUE. Every quarter there is an increase of at least 20%-25%. It's the same excuse inflation property improvements taxes etc... I would n... read more

Diane Howie 

on Google

3 weeks ago

The reason I am giving 2 stars and not 1 is because when I did have a unit there they were very helpful. I moved about 3 years ago and gave up my unit. I just got the deposit check back 3 years later and when I called to inform them it is written to the wrong name and was going to ask for a new check (hopefully not 3 years later) they told me someone would call me back….. well it’s been 3 weeks and no call. I called again today and was told the same thing that the district manager needs to get in touch with accounting. It’s ... read more

Tomoyuki Iizuka 

on Google

a month ago

She was very friendly, nice, helpful and gave all the information I needed for using the place. Even used the bathroom this morning. 

Linda Swirz 

on Google

2 months ago

I've been trying to get in touch with someone at this location for 5 days to no avail. This was via phone and only 1 person was able to help along with 1 person via live chat. One person over the phone actually hung up on me. So today, 02/14/2025, I went to the location where I met Jahaida the property manager. She was wonderful! Unbelievably helpful, polite and she took her time explaining everything to me. If you're planning on using a storage facility, speak to Jahaida, she's a sweetheart. I thank her for her help. So yes... read more