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US Social Security Administration

3.2

About this business

Location details

571 East Main Street, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.254 reviews
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Michael Rizzo's profile image
Michael Rizzo 
on Google
4 weeks ago

Ok so if you’re tired of the 120 min wait time thru Monroe.County Social Security website. Genesee county is the way to go. Just for S&G I called figuring what do I got to lose. Bam, called and someone answered within a minute an agent took care of my question. Amazing.. there really is customer service left in this world. God bless 

Ginny Sandoval's profile image
Ginny Sandoval 
on Google
a month ago

I have had good experiences every time I have to call the Batavia office. I am glad Mark is the one who took my call today. He is so polite, patient, professional, yet friendly. Strong in job knowledge and you can hear in his tone, he enjoys what he does. Thank you, and thank you again Mark for providing me, World Class Service. 

Maria Dambra's profile image
Maria Dambra 
on Google
4 months ago

Just needed to share a really great experience I had today in dealing with Mark in the Batavia home office. He helped both me and my elderly mom in reporting my dad's death and all that goes with that to social security. Mark was beyond courteous, kind, patient and so knowledgeable. His willingness to assist an elderly person was outstanding and beyond the call of duty! He's a gift to the public and a credit to the workforce. 

Jeanmarie Kunkel's profile image
Jeanmarie Kunkel 
on Google
5 months ago

Today I had a phone conference with Mark from the SS Batavia office. He was very thorough in explaining my options for which to apply for widow's benefits. He completed my application and it couldn't have been easier. He was very helpful, patient and so easy to talk to. Mark is a wonderful representative of SSA and I would recommend anyone needing assistance to work with him. 

susan koch's profile image
susan koch 
on Google
6 months ago
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Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 3.2 star rating with 54 reviews. 

When is US Social Security Administration open?

US Social Security Administration is closed now. It will open tomorrow at 9:00 a.m. 

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