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US Social Security Administration

3.1

About this business

Location details

571 East Main Street, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.157 reviews
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Catherine Chiverton's profile image
Catherine Chiverton 
a month ago

Called 5 times this morning and each time the phone call was picked up, but then disconnected. Two times I heard personal conversations with what seemed like an employee and perhaps someone in their family (making plans for child pick ups). I could understand if this happened once, but 5 times! Can one give 0 stars??? 

Jeremy Mcgoff's profile image
Jeremy Mcgoff 
2 months ago

Horrible 

Mystery Awaits's profile image
Mystery Awaits 
3 months ago

Any & All of these offices are terrible. Playing phone tag , waiting forever . Trying to get an answer from someone about receiving help is a joke!! They say there understaffed resulting in missing paperwork not knowing the correct answer. . Just tired of the government not doing the fãẅćķing job. It's bs. Do better!!!♡ 

Michael Rizzo's profile image
Michael Rizzo 
4 months ago

Ok so if you’re tired of the 120 min wait time thru Monroe.County Social Security website. Genesee county is the way to go. Just for S&G I called figuring what do I got to lose. Bam, called and someone answered within a minute an agent took care of my question. Amazing.. there really is customer service left in this world. God bless 

Ginny Sandoval's profile image
Ginny Sandoval 
5 months ago

I have had good experiences every time I have to call the Batavia office. I am glad Mark is the one who took my call today. He is so polite, patient, professional, yet friendly. Strong in job knowledge and you can hear in his tone, he enjoys what he does. Thank you, and thank you again Mark for providing me, World Class Service. 

Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 3.1 star rating with 57 reviews. 

When is US Social Security Administration open?

US Social Security Administration is closed now. It will open at 9:00 a.m. 

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