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US Social Security Administration

2.7

About this business

Location details

633 Venture Drive, Smithfield, NC, 27577, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.791 reviews
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Thomas Callon's profile image
Thomas Callon 
on Google
a week ago

You got seniors struggling with technology and you won't allow them to meet with someone face to face. What a crock! So disrespectful! No walk-ins, no appointments and over an hour on the phone only to be told they can't fix the problem. Something is broken and the lazy employees and government are responsible for this scam. They have your money but make it difficult to get it back once you get old enough. Smithfield NC needs to do better. 

Janitzitzi Guido's profile image
Janitzitzi Guido 
on Google
2 weeks ago

6/26/25 waiting in line, got here early with my mother for her appointment and the office is closed due to what someone had said no security? We drove an hour away and changed our schedule to be able to get help. Why not call your customers?? This is unbelievable. 

Cheryl Herndon's profile image
Cheryl Herndon 
on Google
a month ago
chailyn brown's profile image
chailyn brown 
on Google
a month ago

IM WAITING IN LINE RIGHT NOW.. for 30 mins just for them to lets us in they opened at 9?!?! People have appts and places to be !?!? 

Tesia Malone's profile image
Tesia Malone 
on Google
2 months ago

Update: Ms. Sarah or Sara, was a phone representative who made sure she got me a same day appointment to rectify the issue even though its been almost a year. Ms. Erica took us almost immediately and completed the paperwork and gave us a receipt! Those 2 are simply amazing! Thank you for relieving the stress and anxiety! Situation: My daughter went to this location and applied for her replacement social security card but the representative that works at the location lost her paperwork which included her birth certificate and... read more

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Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 2.7 star rating with 91 reviews. 

When is US Social Security Administration open?

US Social Security Administration is closed now. It will open at 9:00 a.m. 

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