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US Social Security Administration

2.5

About this business

Location details

1650 Marie Dr, Hopkinsville, KY, 42240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.551 reviews
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RIPXVANX XWINKLEX's profile image
RIPXVANX XWINKLEX 
4 months ago

I’d give 0 stars if I could, for the past 4-5 months this place has given me the biggest run around about my disability back pay, also disability payment that was skipped today when I was supposed to receive it. After calling the representative I got basically told none of the other representatives I’ve spoken to told the truth, or posted a review like they said they would that I would hear something in a month. We’ll 5 months go by and still nothing. I call to be met with you just have to wait, no one has the authority to m... read more

Ericka Sims-Hall's profile image
Ericka Sims-Hall 
3 years ago

This sounds weird but I had a great and easy experience at the social security office. I wanted to be the first person since the social security office can easily turn into a DMV style of waiting. I showed up at 8:30am on a Friday and waited by the door. They unlocked the door at 8:45am, I took a ticket and was able to sit in the waiting area. I was seen immediately at 9:00am, changed my last name and was out the door within 10 minutes! You still have to wear a mask, I didn’t have one and the friendly security guard had a bo... read more

James Bond's profile image
James Bond 
10 months ago

I recently visited this place and unfortunately, my experience was deeply disappointing. I needed assistance with a social security number but rather than addressing my concerns, the staff seemed to find excuses for why they couldn't assist me. Their lack of effort and unwillingness to help was both frustrating and unprofessional. The place was empty and I was the only one there for at least 15 minutes. Another person walked in after me and was called within 2 minutes. Granted their appointment was 25 minutes after mine. Gi... read more

Manoela Townzen's profile image
Manoela Townzen 
a year ago

I surprisingly had a great time. Filled out my form online, made an appointment, signed in when I got here over a link they sent me and within 5 minutes I was called over. Got everything handled in another 10, and that was mostly waiting for the printer. The guard was nice, the lady that I saw had good laugh with me and let me know I'd get my new card in 2 weeks. I'm from San Diego. I'm used to massive SSA offices that handle a lot of cases every day so I was surprised that a state on the middle of the country was run with t... read more

Bernice Henderson's profile image
Bernice Henderson 
7 months ago

I have been getting the help I need. I am glad I can connect when I can. I’ll say patients is the key.. Mrs. McKnight seem to get things for my daughter in time and I would have to say I am grateful. Patience and communication seem to get better results 

Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 2.5 star rating with 51 reviews. 

When is US Social Security Administration open?

US Social Security Administration is open now. It will close at 4:00 p.m. 

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