U.S. Med Supply Corp

Ana 

on Google

2 months ago

Horrible when it comes to lack of poor communication heads up to all Type 1 diabetics you will need to be on top of your insurance change , making sure your prescription is still active , also making sure your shipping address is up to date . Because the people who work their I am doing their job without the pay , but they can do common sense in their job description like communication with the patients making sure they have all the time in the world , but they lack common sense , problem solving skills and just honestly yal... read more

James Gorman 

on Google

6 months ago

Horrible. I'd give them zero stars if I could. They sent the wrong CGM supplies. My dr switched me from Dexcom G 6 (being discontinued) to Dexcom G 7. Dr had sent in scrip to US Med for the G7. They shipped old G6. I called US Med immediately; I shipped the wrong ones back with their label, as they instructed. Been waiting over a week for them to send the right ones. Running out of supplies. "Edwin" in the escalation dept told me today it's my fault---I should have used the ones they sent me, nevermind that they sent the wro... read more

Tsm_football Ben 

on Google

7 months ago

It shouldn’t say open on Sunday’s if they are closed, I needed a knee brace for a plane ride and came all the way to Island park 

Andrew Blind 

on Google

9 months ago

Honestly the worst company I have dealt with ever. For the past year I have tried to order my supplies through US Meds. Consistently that hold my order claiming they need pre authorization from my insurance, we contact the insurance company, prior-authorization is required... then weeks go by and they still don't ship my CGM supplies. Every time I speak to someone they give me different reasons for the delay. We need verification from your insurance.. call insurance your policy does not require that We need verification from... read more