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U.S. Cellular Authorized Agent - ProCom Services
- Mobile Phones
- Newport, TN
About this business
Location details
142 Newport Town Centre, Newport, TN, 37821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:30 p.m. | |
| Tue | 10:00 a.m. to 7:30 p.m. | |
| Wed | 10:00 a.m. to 7:30 p.m. | |
| Thu | 10:00 a.m. to 7:30 p.m. | |
| Fri | 10:00 a.m. to 7:30 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My experience started with a 1 star but ended with 5. Let me explain. The salesman I first had, sold myself and a few friends a deal that did not exist. He is no longer with the company but it could have costs us hundreds of dollars. I went to management and worked with Matthew Denis. He in turn, went all the way up the ladder to the owners who then began to correct all the wrongs that had been done. Our quoted deal was honored and our accounts were credited. Matthew spent countless hours and days fixing the biggest mess but... read more
I'm very happy about my time with us cellular with the change to T-Mobile belle helped me get into a new phone and Stephen helped with fixing my phone I highly recommend this store
Liars and Scammers.. Went in the remove my recently deceased grandfathers plan off our account. Was talked into getting the new 17pro. Because of the USC and T-MOBILE merge and my phone trade in I was told I’d be getting the phone for free. I asked SEVERAL times is this too good to be true? Will I be paying monthly installments? I was told no and no it was a great promotion. Three months later after 3 times of going in store to resolve issues, I’m paying an installment fee of 30.52 for 36 months. Last time I went in a was to... read more
I've opened an account with my wife and I'm now adding my daughter. They are very easy to work with and very happy with their service 😊
The customer service here is lack luster to say the least. The wifi from this company would go out for days on end and trying to get any kind of support or possible solution was non existent. The only thing to do would be to wait for hours or days on end, just hoping it would come back on. I understand wifi outages can happen. However I would expect from a company some sort of solution or course of action to get the problem resolved instead of just being kept on ice and hoping for the best whenever it turns back on.
Frequently asked questions about U.S. Cellular Authorized Agent - ProCom Services
How is U.S. Cellular Authorized Agent - ProCom Services rated?
U.S. Cellular Authorized Agent - ProCom Services has a 4.2 star rating with 69 reviews.
When is U.S. Cellular Authorized Agent - ProCom Services open?
U.S. Cellular Authorized Agent - ProCom Services is closed now. It will open tomorrow at 10:00 a.m.
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