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U.s. Cellular Authorized Agent - Next Generation Wireless

3.9

About this business

Next Generation Wireless is an Exclusive Authorized Agent of U.S. Cellular. U.S. Cellular has more 4G LTE coverage in Iowa than AT&T, Sprint and T-mobile combined. ---- U.S. Cellular is a nationwide wireless carrier bringing 4G LTE to nearly 90% of its customers. Focusing on customer service, delivering industry-leading innovations, and maintaining an award-winning high-quality network. U.S. Cellular customers receive unique benefits such as a valuable rewards program that recognizes customer loyalty, rewards points, and gre... read more

Location details

1513 Flammang Dr, Flammang Dr, Waterloo, IA, 50702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.930 reviews
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Jenna Lewis's profile image
Jenna Lewis 
on Google
4 months ago

Horrible. Have had nothing but problems since the day we switched with your company November 2024. I would never recommend anyone going to this store. If I could go back in time I would and go to a different Uscellular store or never have even switched companies to begin with. 

January Rowland's profile image
January Rowland 
on Google
6 months ago

Chase was great! Best customer service. 

Mary Kay Petersen's profile image
Mary Kay Petersen 
on Google
6 months ago

Today my husband and I went to our favorite U.S. Cellular store because of a few concerns with my phone. As always, the staff is friendly, helpful and courteous. Thank you, Chase, for your help. You answered all of my questions. We have been with U.S. Cellular for over 35 years. 

Becky T's profile image
Becky T 
on Google
8 months ago

Nathan & Chase are amazing!! Make sure you visit this location, they do it all…. sell phones, fix problems, payments, etc!!! My husband and I were very upset with issues with our phones and had just been turned away at the crossroads mall location bc they had no idea how to assist us!!! We stopped @ 1513 Flammang Dr Waterloo and tried again bc Sunday is our only day off!! These 2 were patient, polite and very knowledgeable!!! They fixed the issues & got us into 2 new phones!! They were happy to help and kept a cranky middle ... read more

Tiffany Green's profile image
Tiffany Green 
on Google
10 months ago

Everything I was told was completely incorrect. I was told certain prices for specific products & everything I’m stuck with now costs ways more. Lack of communication & honesty. Would not come back here!!! 

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Frequently asked questions about U.s. Cellular Authorized Agent - Next Generation Wireless

How is U.s. Cellular Authorized Agent - Next Generation Wireless rated?

U.s. Cellular Authorized Agent - Next Generation Wireless has a 3.9 star rating with 30 reviews. 

When is U.s. Cellular Authorized Agent - Next Generation Wireless open?

U.s. Cellular Authorized Agent - Next Generation Wireless is closed now. It will open on Monday at 9:00 a.m. 

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