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U.s. Cellular Authorized Agent - Cellular Advantage

4.8

About this business

U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in ... read more

Location details

101 Jordan Creek Pkwy, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8357 reviews
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John McCoy's profile image
John McCoy 
on Google
a week ago
Meaghan Pike's profile image
Meaghan Pike 
on Google
a week ago

The staff is totally disinterested in helping. This is the second time I've walked in in 6 months, straight up said I need a new phone and walked out with nothing. I had to request one of three unoccupied staff members to answer questions on the phones I was looking at. One staff member reluctantly came over, only told me the higher the number the better the phone and offered no real help. I'm actually angry how poor their service has been- twice. I've been with US cellular for almost 20 years and can't believe these people ... read more

Angela Lincoln's profile image
Angela Lincoln 
on Google
2 weeks ago

Kira was amazingly helpful. I was trying to get a phone & line set up for my stepson at the Ankeny store when their computers crashed. They sent us to a closed store. I had 35 minutes to get to Altoona. I called the Jordan Creek store (from the interstate) to see if they had the phone. Kira answered and let me know that they did not & looked up the address for the Altoona store since I could make it there before closing. I continued to the Altoona store at 6:48pm (they close at 7) where I was immediately informed that they c... read more

Brandi Rodgers's profile image
Brandi Rodgers 
on Google
a month ago

Wyatt did a great job! 

Sam McCarthy's profile image
Sam McCarthy 
on Google
a month ago
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Frequently asked questions about U.s. Cellular Authorized Agent - Cellular Advantage

How is U.s. Cellular Authorized Agent - Cellular Advantage rated?

U.s. Cellular Authorized Agent - Cellular Advantage has a 4.8 star rating with 357 reviews. 

When is U.s. Cellular Authorized Agent - Cellular Advantage open?

U.s. Cellular Authorized Agent - Cellular Advantage is closed now. It will open on Monday at 9:00 a.m. 

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