This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Us Cellular Authorized Agent - Ams
- Mobile Phones
- Sun Prairie, WI
About this business
Quality Cellular Corporation is an Exclusive Authorized Agent of U.S. Cellular. U.S. Cellular has more 4G LTE coverage in Wisconsin than AT&T.; ---- U.S. Cellular is a nationwide wireless carrier bringing 4G LTE to nearly 90% of its customers. Focusing on customer service, delivering industry-leading innovations, and maintaining an award-winning high-quality network. U.S. Cellular customers receive unique benefits such as a valuable rewards program that recognizes customer loyalty, rewards points, and great customer service.... read more
Location details
2572 Ironwood Dr #102, Sun Prairie, WI, 53590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We had an issue with our bill, in that even though our lines were turned OFF internationally, the physical SIM card was still connecting to towers & we were charged over $700 in daily fees. Nikki who was based at sun prairie understood our concern & also couldn’t understand why this was happening. She was incredibly helpful at trying to resolve this issue. She was fantastic. EDIT- after 2 months, Nikki wasn’t so fabulous. Our concern was never addressed & we are still out of pocket $700 AVOID US CELLULAR AT ALL COSTS. ABSOLU... read more
Tray is an absolute asset to this place, and I can't say enough good things about him. I had to deal with a very difficult situation, and I walked in the store, already in tears. He was so kind and helped me through everything that needed to get done. Even when he had to repeat things to me, he never lost his compassion and professionalism. I'd wait in line just to be helped by him again. I hope he knows what a difference he made today. Thank you, Tray, from the bottom of my heart🩶
Walked in, no one acknowledged our presence. Left. I understand they were busy but being acknowledged and told they'll help us soon or at least letting us know what the situation is currently is the most basic customer service. Will never come to this location again.
I walked in this morning and two salesperson in store. One working with customer and other person, a male, talking on his phone. After 30 seconds he continued talking as he walked to the a back room and shut the door. He left me standing in front of his desk without acknowledging me. Been a customer since 1988. Not very welcoming.
Tray was a very kind and helpful person took care of exactly what I needed definitely will be going back for help at this location!
Frequently asked questions about Us Cellular Authorized Agent - Ams
How is Us Cellular Authorized Agent - Ams rated?
Us Cellular Authorized Agent - Ams has a 4.5 star rating with 186 reviews.
When is Us Cellular Authorized Agent - Ams open?
Us Cellular Authorized Agent - Ams is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com