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Specialties U.S. Cellular is a nationwide wireless carrier bringing 4G LTE to nearly 90% of its customers. Focusing on customer service, delivering industry-leading innovations, and maintaining an award-winning high-quality network. U.S. Cellular customers receive unique benefits such as a valuable rewards program that recognizes customer loyalty, rewards points, and great customer service. U.S. Cellular has a strong line-up of cutting-edge Smartphones and hotspots designed to simplify and organize your life, all backed by i... read more
3274 NC Highway 87 S, Sanford, NC, 27332, United States
Get directionsWeekday | Schedule | Status |
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Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 11:00 a.m. to 7:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
The sales associate kristi had great customer service and so did the people from customer service over the phone. One star for lack of knowledge of phones and services. Was told twice that there wouldn’t be a charge to exchange a phone the day after we purchased, and of course as we were returning the device we were told the opposite. Thanks to Kristi’s great customer service we didn’t have to pay the “restocking fee”. Tried to upgrade my phones insurance and was told I couldn’t. Called the customer service number and was to... read more
They did a very good job. Took care of me pretty quick.
Just got a letter from US Cellular, it said they listen to their customers, I don't think so! They are doing away with their rewards program. That means, to upgrade a phone, you have to buy it, full price! They are NOT listening to their customers, they are listening to their stock holders! When my contract is up so am I! I've been a loyal customer for about 15 years, must be time to move on!
U.S. Cellular has a 3.4 star rating with 47 reviews.
U.S. Cellular is open now. It will close at 7:00 p.m.
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