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Us Cellular

3.5

About this business

Location details

103 Conston Avenue Northwest, Christiansburg, VA, 24073, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.571 reviews
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Matt Allen's profile image
Matt Allen 
2 weeks ago

Came in at 6pm (currently still in the store writing this) two people were working and they both had customers but never acknowledged me or said we will be with you shortly. It was like I was invisible. Stood there in front of them for 35 minutes with nothing said to me. Just very poor first impression. Both customers being served were waiting on their data to transfer to their new phones and the employees just sat there or walked to the back. Once again very poor first impression. Initiated eye contact with the lady working... read more

David Crouser's profile image
David Crouser 
3 weeks ago

Been a US Cellular customer for 16 years and loyalty doesn't matter now that T Mobile bought them out , I was told im considered a new customer and the billing should be helpful over the transition not just bill due on a date and should be given time to coordinate because some people dont have money to spend frivolously 

Reanna Smith's profile image
Reanna Smith 
a month ago

We had a great experience, David was amazing. He helped us for 5 hours today and never had one issue with it. He was really nice and knowledgeable. He made sure what we needed got done and got done correct. We appreciate his patience, and how he made today very painless for us. David deserves a raise! He was great! 

Michelle Weese's profile image
Michelle Weese 
a month ago

Useless customer service. They act like they don't see you when you walk through the door. Waited there over 45 minutes and no one ever spoke to me. 

Seth Hutchins's profile image
Seth Hutchins 
3 months ago

Frequently asked questions about Us Cellular

How is Us Cellular rated?

Us Cellular has a 3.5 star rating with 71 reviews. 

When is Us Cellular open?

Us Cellular is closed now. It will open at 9:00 a.m. 

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