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6202 S 16th St, Phoenix, AZ, 85042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Manager Melll has no customer service skills. Very rude and unprofessional. Horrible attitude. Not professionally dressed,. Was 22 minutes late from lunch as we were waiting for assistance. Offered no solutions for my issue just more problems and reasons he couldn’t help.
Branch manager Mell no help at all! Very lazy because of the "new system" no customer service help at all.
This is the one bank that I have never had a bad experience. Love the staff and if closed customer service has always been helpful. Trust me when BofA puts a 10 day hold on CASH you know there are problems.
Friendly even when busy. I also liked that they are open until 6 so that I can get there after work before it closes. My first in person deposit. I didn't know they gave free coin wrappers and Emilo offered them even when he could have saved time by pushing me through the line.
U.S. Bank Branch has a 3.5 star rating with 21 reviews.
U.S. Bank Branch is closed now. It will open at 10:00 a.m.
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