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U.S. Bank Branch
- Finance
- Mequon, WI
About this business
This branch is open for drive up & appointments only. We’ve been experiencing long drive up wait times & recommend making an appointment. U.S. Bank can be your resource for loans, mortgages, credit cards and more. Member FDIC. Equal Housing Lender.
Location details
11111 N Port Washington Rd, Mequon, WI, 53092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We have been customers of this bank branch for decades. I'm sorry to report that customer service has declined dramatically; and the website (to which one is continuously redirected) is not user friendly.
For some reason of all the US Bank branches I find this one particular branch to be most unprofessional, ill trained, and perhaps most mismanaged. I just stoped by to make a deposit at the drive through. The (tall heighted) teller seemed absolutely tired, exhausted, and in professional; almost not even wanted to be there. Seemed like he basically was forced. Highly unprofessional. Pathetic and border line soon to be unemployed.
My boo went there to update her accounts, and she had a blast. Didn’t realize going to a bank could be that fun, but here we are. 5 stars! Would give more but the man doesn’t allow for that.
Abysmal customer service today from Courtney Xiong, branch manager.
Terrible experience. A routine thing we do at our small town US Bank was deemed, "we don't do it anymore ", I'll talk to the manager. After discussing with the manager, she returned (knowing we were correct to begin with) offering to do it in a round about way and they would waive extra fees. There are no fees! Cashing a check at US Bank written from US Bank has no fees.
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.4 star rating with 12 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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