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U.S. Bank Branch
- Banks
- Willoughby, OH
About this business
Let the U.S. Bank Willoughby Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
Location details
4098 Erie St, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Why is your teller asking what I am doing with my cash withdrawal? Apparently the answer I gave was not satisfactory enough as she kept asking for more details. I finally said it was none of the bank's business what I am doing with my own money. Is this the US Bank policy now? She said she only asked because there have been people scammed out of their money and she wanted to make sure I wasn't being scammed. Does she think I get scammed easily? Does she ask all customers this question or just people she perceives to need pro... read more
Could not ask for a better banking experience. Huge kudos to Ryan for his customer service expertise!
Not exactly sure why the Willoughby branch has quite honestly THE WORST customer service of any bank I have EVER been to. The tellers there act like your bothering them and are unprofessional, judgemental and extremely rude! Avoid the Willoughby branch if at all possible. I live closer to the Willoughby branch but drive out of my way to Mentor bc Mentor US branch actually knows appropriate behavior and customer service. The heavy set blonde "lady" who shockingly is somehow the manager at the Willoughby branch is consistently... read more
On September 10th my wife and I went to the US Bank branch on Monticello and Richmond there were two tellers working that day a male and a female apparently the male was having a bad day because he was very rude to my wife she had deposited a escrow overpayment check into her checking account then proceeded to withdraw money from her checking account he handed her a withdrawal slip my wife is blind I filled it out for her and she was going to sign it she asked him should she put her full name on the withdrawal slip he said I... read more
Very knowledgeable, super courteous associates, you feel as though you are in competent hands in this bank
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 2.5 star rating with 17 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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