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111 8th St SE, Altoona, IA, 50009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very accommodating staff. They listen to what you have to say and what you need done.
I am writing to express my frustration regarding my experience at your drive-through window this morning, following the federal holiday. I waited for approximately 30 minutes without any acknowledgment or assistance. There was no sign or notification indicating that the drive-through was closed or short-staffed, which left me waiting unnecessarily when I was not well enough to come inside. Clear communication, such as a simple sign directing customers indoors or an update on staffing shortages, would have prevented this poo... read more
Drive-thru is exceptionally slow took about 15 minutes to simply deposit. And they weren't busy not many cars in the lot just slow slow slow slow slow
Waited nearly 2 hour and after giving them all the documents and information they need still no account open ( just a personal account) , they said it need to be review after 5 days got a call saying got approved then another call say sorry some one doesnt approved it so back to square 1 . This bank is a joke
U.S. Bank Branch has a 3.3 star rating with 32 reviews.
U.S. Bank Branch is closed now. It will open on Monday at 9:00 a.m.
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