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U.S. Bank Branch

2.9

About this business

Location details

1234 Central Ave, Hot Springs, AR, 71901, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.960 reviews
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LaVonda Burroughs's profile image
LaVonda Burroughs 
2 weeks ago

I was in the drive through line behind 2 other cars 15 minutes until closing time waiting the whole time. When it was finally my time it was 5:02 and the shut everything off and closed the window! That is bad business period!!! 

Justin Bogard's profile image
Justin Bogard 
a month ago

Professional friendly staff with great service, really easy to set up an account. 

Nancy Jackson's profile image
Nancy Jackson 
a month ago

Look elsewhere. If your account holder and die, they will treat your beneficiaries like crap. Order money to cash a check Bullshit When my mother was alive, theycashed a 10,000 check no problem. Now that she's dead its like pulling teeth Garbage bank Look elsewhere 

thomas rutherford's profile image
thomas rutherford 
3 months ago

We stopped in at two U. S. Bank locations in Hot Springs to make a couple of simple changes to our checking, savings and money market accounts. At both places they said they were short on staff and couldn’t help us until later in the day or the next day. We live two and a half hours from the nearest branch due to a recent move. We were in town for scheduled Dr. appts. And hoped to save ac trip by doing this today. The customer service is not what we were used to st the former Malvern and Bismarck branches. Very disappointed. 

AGENT VARNELL's profile image
AGENT VARNELL 
5 months ago

I drove to this bank on a Saturday to get change for a $50 bill. These people are adamant. They will not do change unless you are an existing customer. I asked them if I could open an account they told me they couldn’t open an account until 3 PM. I asked to speak to the manager. The manager was no help either. I would like to point out that there were six people doing absolutely nothing. It seems like they went out of their way to not help me. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 60 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m. 

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