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U.S. Bank Branch

2.6

About this business

Let the U.S. Bank East Sunshine Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

3015 E Sunshine St, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.614 reviews
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Barbara kenkel's profile image
Barbara kenkel 
on Google
5 years ago

I did really like this bank because of Kim. I would have given 5 stars until just now. When a young MILLENNIAL had to check my ID to give me a balance on a deposit. So VERY RUDE being with US BANK for 20 plus years... I made this Bank what it is today by starting the Tea Party. I am 69 years old and should NOT BE SUSPECT. This Never happened in California. The 4 stars are for Kim Only! After reading the other one star reviews Now I see why so many of there branches are closing. I just got notice today that 2 of one's of my B... read more

Cheyann Hopkins's profile image
Cheyann Hopkins 
on Google
5 years ago

I frequent this branch often and have yet to have a positive experience. The tellers, specifically the main teller, have horrible attitudes with everyone that comes in. This has been on multiple occasions. Recently I needed to replace a card, they could not offer a temporary card as I was told on the phone they CAN do. My card never arrived, so I had to go back in for a temporary card while my new one was rushed. After being told on the phone by a customer service woman to do this, this branch told me it was impossible and t... read more

Rhonda Proctor's profile image
Rhonda Proctor 
on Google
5 years ago

Had to pick up a new debit card today and the assistant manager helped me. She was so patient and helpful. This is by far the friendliest US Bank branch in town l. 

Britt Stokes's profile image
Britt Stokes 
on Google
5 years ago

The teller was extremely rude. I normally don't use this location & was doing a deposit for my company. When I placed the US BANK bag in the drive thru drawer, she rudely asked what company I was with. When I told her, she acted skeptical until she took the deposits out of the bag & looked them over. She then said that I am not one of their 'usual' customers for this location. I didn't realize that you had to be an 'established' customer to get kind service from them. I will never go to this location again & I will never do ... read more

Erica Elliott's profile image
Erica Elliott 
on Google
6 years ago

Literally every time I am here the tellers are SO rude and have horrible customer service. Most banks the tellers are very friendly and sweet but they make you feel like you’re an inconvenience and just flat out rude. It’s absolutely AWFUL. 

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.6 star rating with 14 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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